When the Prophet ﷺ was informed of anything of a certain man, he would not say: What is the matter with so and so that he says? But he would say: What is the matter with the people that they say such and such?
كَانَ النَّبِيُّ ﷺ إِذَا بَلَغَهُ عَنِ الرَّجُلِ الشَّىْءُ لَمْ يَقُلْ مَا بَالُ فُلاَنٍ يَقُولُ وَلَكِنْ يَقُولُ مَا بَالُ أَقْوَامٍ يَقُولُونَ كَذَا وَكَذَا